Return/Exchange Policy

Thank you so much for your purchase and support of Klassy Network!  We are sorry your order did not work out. Please read our policy in full and start your return or exchange at the bottom of this page. If you have any questions with your return or exchange process, please email support@klassynetwork.com and our customer support team will be able to assist you and answer any questions!

Sale items

ALL SALE ITEMS 25%-75% OFF are NOT eligible for RETURN or EXCHANGE.


Non-Prescription Glasses and Klassy Wear (Bramis & Bottoms)

If you are not 100% satisfied with your Klassy Network purchase of regular, non-prescription, Blue light glasses and/or Klassy Wear, you can easily return or exchange them within 30 days of purchase with the following guidelines:


Must be:

  • Unworn*

  • In its original packaging

  • In its original condition 


*Exchanges on bodysuits:

Products must be returned unworn, unwashed, in their original condition, and with all tags attached as stated above.


In addition: We ask that you wear underwear when first trying-on your purchase, as we reserve the right to refuse returns that show any signs of wear.


Please note: we cannot issue refunds or exchanges until we receive the product back and it is inspected.


*Outbound shipping fees from the original order are not refundable.

*There is a $8 restocking and processing fee on returns for refunds however U.S exchanges and store credit are free.


Please allow up to 2 weeks to process your return once the product is received at our facility. 


Prescription Blue Light Glasses


7/15/22 Update: Prescription is now discontinued from our website. 


All prescription blue light glasses are eligible for return within 14 days of purchase for store credit ONLY.


Must be:

  • Unworn

  • In its original packaging

  • In its original condition


*There is a $8 restocking and processing fee on returns for refunds however U.S exchanges and store credit are free.


*Exchanges will require a $50-$80 charge for lens replacement due to the change in lens shape/design. Please go to the Returns & Exchange Center to enter your exchange request. You will receive an email that will include the cost quote of your lens replacement.


International Returns

KN is not responsible for any duties/taxes/tariffs charged to customers and no portion of these charges will be reimbursed. If packages are declined or returned for return/exchange, customers will be refunded the purchase price MINUS the international shipping cost if we are charged. 


Please note: Be sure to keep your tracking number as we are unable to process a return/exchange without this information.


Exchanges


  • Orders are limited to one exchange only.

  • If you want to return an exchange, you will be issued a store credit ONLY

  • If an exchange item goes out of stock before the order is created to be fulfilled, you will be issued store credit for the out of stock item. 

To Initiate a return or exchange, please click HERE.